Custom Made Boxes, Inc

FAQ

What are the normal lead times?

Production times are 2-4 days plus the shipping time.

Are there minimum and maximum order quantities?

There are no minimum quantities on custom boxes.  If you are ordering stock boxes you must order by the bundle.  Maximum quantities vary with size and style on the custom boxes.

Are there charges for cutting dies and print plates?

Custom boxes have no additional  cutting die or print plate charges

Is shipping included?

No, shipping is additional.  It is shipped the most economical way based on your weight and dimensions of the boxes.

Is my box shipped put together?

No, your box is shipped flat.  If the box is too large to ship ground it will be placed on a pallet and shipped freight.  Or if it is most economical it can be folded and shipped ground.

Are the dimensions internal or external?

In the box industry the dimensions given are the internal dimensions of the box.

What colors of plastic do you have?

White, Black, Light Blue, Navy Blue, Red, Yellow, Gray, and Green

Do you have white double wall material?

No, we only have white corrugated cardboard in the ECT32 single wall material.

What are my payment options?

Visa, Mastercard, American Express, and Discover

Can I return custom boxes?

Due to their custom specification, custom boxes can not be returned unless dimensions don’t match those submitted by the customer.

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